Privacy Policy

Last updated: May 2026

1. Introduction

Lime Light Kids (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit limelightkids.co.uk or make a purchase from us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Lime Light Kids is the data controller for your personal information. If you have any questions, please contact us at [your email].

3. What Data We Collect

We may collect and process the following personal data:

  • Name, email address, phone number, and delivery/billing address
  • Payment information (processed securely — we do not store full card details)
  • Order history and purchase preferences
  • IP address, browser type, and website usage data (via cookies)
  • Communications you send to us

4. How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders
  • Communicate with you about your orders and enquiries
  • Send marketing emails (only with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

5. Legal Basis for Processing

We process your data on the following legal bases: contract performance (to fulfil your order), legitimate interests (to improve our services), consent (for marketing), and legal obligation (to comply with UK law).

6. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties such as payment processors, delivery couriers, and our e-commerce platform (Shopify), solely to fulfil your order and operate our business. All third parties are required to handle your data securely.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (typically up to 7 years for financial records).

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at [your email].

9. Cookies

We use cookies to enhance your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

12. Contact & Complaints

If you have concerns about how we handle your data, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.